Delivery

Items ordered before 12 noon EST on our working days will be dispatched on the same day. Our working days are Monday to Friday, excluding Public Holidays.

Lifesize Cutouts, Big Heads and Large Pets

Premium delivery* is by 24 hour courier service*.  Please note that delivery will take place on the next working day (see above). Please ensure that somebody is available to sign as parcels will not be left without a signature.

Same day delivery* is by Direct Point to Point courier.

* Not available everywhere, please contact us to check availability.

Mini Cutouts, Masks and Small Pets

Courier Delivery – is by tracked courier service and takes 2 – 3 working days.  Please ensure that somebody is available to sign as parcels will not be left without a signature.

Premium delivery* is by 24 hour courier service*.  Please note that delivery will take place on the next working day (see above). Please ensure that somebody is available to sign as parcels will not be left without a signature.

Same day delivery* is by Direct Point to Point courier.

* Not available everywhere, please contact us to check availability.

Returns

At cutoutme.com we are only interested in 100% customer satisfaction.

If you are in any way dissatisfied with your purchase then please contact us to allow us to resolve the issue prior to leaving feedback.

If you simply change your mind and wish to return the item, we are delighted to issue a refund upon return of the item (providing it arrives in the same condition it was sent). You are responsible for the cost of return.