Delivery

Items ordered before 9.00 am EST on our working days will be dispatched on the same day.   Our working days are Monday to Friday, excluding Public Holidays.

Lifesize Cutouts, Big Heads and Large Pets
Courier Delivery – is by tracked courier service and takes 3 – 5 working days.  Please ensure that somebody is available to sign as parcels will not be left without a signature.

Mini Cutouts, Masks and Small Pets
Are sent by domestic service and take 3 – 5 working days.  Please ensure that somebody is available to sign as parcels will not be left without a signature.

Returns

At cutoutme.com we are only interested in 100% customer satisfaction.

If you are in any way dissatisfied with your purchase then please contact us to allow us to resolve the issue prior to leaving feedback.

All our Cutoutme products are personalized and made to order. We do not accept returns unless there is a fault with your finished item when it arrives.